Returns & Exchanges

At Giordano, we strive to ensure your complete satisfaction with every purchase; however, if you are not entirely happy, you may return or exchange your items within 30 days of delivery.

1

Initiate Your Request

Log into your Giordano account and navigate to 'Order History' to select the items you wish to return and receive a Return Authorization Number.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing