Frequently Asked Questions

Everything you need to know about shopping with Giordano.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to our courier partner's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Depending on your region, local payment options may also be available.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it against our size chart for the best fit.

Do you offer international shipping?

Yes, Giordano ships to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Are your materials sustainably sourced?

We are committed to quality and sustainability. Many of our core products, like our signature polo shirts, are made from high-quality cotton designed for durability and long-term wear.